Insurance Info

Many insurance companies allow providers, such as Nova Physiotherapy, direct billing for Physiotherapy, Chiropractic and Massage Therapy on behalf of our clients. Please check your individual policy to verify that this service is permitted under it.  In the event that your policy does not allow direct billing, full payment of your session will be required and an acceptable receipt will be provided.

Here is a list of the known private/group medical insurance providers that Nova Physiotherapy has been able to bill directly*:

*Please note that even if your insurance company is listed below, your individual policy may not permit this service. Contact your insurance provider for clarification.

  • Assumption Life
  • Belmont Financial
  • Benefit Plan Administrators (Only Local 625)
  • Blue Cross
  • Blue Cross Federal Programs (VAC, RCMP, CF)
  • Chambers of Commerce
  • Claim Secure
  • Co-operators
  • Great-West Life
  • Green Shield
  • Industrial Alliance
  • Manulife
  • Maximum Benefit
  • OTIP
  • Sirius Benefit Plans
  • SSQ
  • Standard Life
  • Sunlife

If your insurance provider is not listed above, it is because we were last informed by your provider that they do not accept direct billing for physiotherapy, chiropractic or massage therapy or we have not yet had the opportunity to encounter your provider. Please contact us for further inquiries.


We can direct bill WCB and most MVA companies if your claim has been approved.  For more information and specific inquiries, please contact one of our clinics.

Did you know?

You have the right to attend physiotherapy immediately following a WCB related injury?  For more information about WCB insurance for workers, click here.